How to Spot the Bots

7 08 2009

It has been widely reported this week that 24% or nearly a quarter of all twitter messages are generated by accounts controlled by automated ‘bots’ and the robots are on the rise.  The research was done by social media analytics specialists Sysmos

Some of this automated traffic is from useful sources but much of it is spam and as previously discussed here, spam is polluting the social web to an alarming extent.

There is a way of dealing with this.  Don’t follow in the first place, but more importantly if you find a bot block it.  If an account is blocked numerous times it will be suspended by twitter.   Some of the bots and spammers are obvious, the avatars are usually a dead giveway for the porn spammers but many are becoming more sophisticated. There are still ways to weed them out.  Here are some tell tale signs of bot behaviour:

  • Too many tweets – bots often but not always pump out 150+ per day.
  • Tweeting famous quotes – this is a technique increasingly used to make the bot look real.
  • Lot of homilies for the same reason.
  • Duplicate messages – some bots pump out exactly the same streams of messages.
  • A high Follower to Following ratio.
  • No @posts or @mentions. Bots don’t do conversation.
  • Exclamation marks next to a link!
  • Tweets seem disjointed and unrelated to each other
  • The tweet source – this can be a dead give away, for example if the tweets are from ‘API’ be very wary.

OK, get ready to block.





The Dead Twitter Sketch

6 08 2009

Twitter came under a ‘Denial of Service’ attack today less than 24 hours after I bemoaned the proliferation of spam on the micro blogging social network.  The site was down for well over an hour as the result of a probable malicious targeted assault on the company’s US based servers.  It isn’t yet clear where the attack came from.

From launch up until a few months ago twitter went down on a fairly frequent basis and the so called ‘fail-whale’ screen was a  familiar site to early users who would wait anything from a few seconds to in some cases a few hours to get back on stream.   Since then twitter has gone mainstream,user levels have accelerated and it is gaining ground as a bona fide marketing and PR platform, amongst many other valuable uses.

Whilst there is still no agreed model for monetising the site’s success it’s future value will be hugely affected by its ability to keep itself up and running.





Trendjacking and the Twitter Bugs

5 08 2009

The UK retailer Habitat brought the practise of hashjacking or trendjacking to the fore when it used interest in the election protests in Iran to try to sell lampshades, tarnishing its own reputation somewhat in the process.

When a word is used frequently in posts on twitter it will ‘trend’ and show up in applications like twitscoop, twazzup and on the twitter site.  These applications create clickable links so we can all see what the fuss is about. 

Increasing numbers of users users are hijacking these trending terms to sell at us. As I write a twitter user has managed to get Cory Aquino, #iranelection, Paula Abdul, Bill Clinton and North Korea into one 140 character message.   The amount of spam that now finds its way into twitter is one of the reasons that some seasoned PR practioners are seriously questioning its value.

Spammers are getting more sophisticated, setting up believable accounts with convincing tweets.  For example @mgimina and @askanditsgiven both look credible but they are sending out identical tweets at the same time and with alarming frequency.  There are at least half a dozen accounts also automated to send out the same stuff as these two.  If you do look at them take the time to block them (you don’t have to be following to do this) which will help twitter to identify the accounts for closure.   Twitter needs to clean up its act but we all need to do our bit to clear out the garbage.








%d bloggers like this: