Today the UK’s Advertising Standards Authority (ASA) announced that it extend its remit to cover “marketing communications in other non-paid-for space under their control, such as social networking sites like Facebook and Twitter”. The Committee of Advertising Practice (CAP) has decided to extend the digital remit of the ASA and has today published a document detailing the new remit and sanctions.
I have some serious and personal concerns about the document. In justifying the extension of its remit ASA refers to 3,500 complaints in 2008 and 2009 about the content of organisation’s websites. How does this relate to social networks or social media? Throughout the document there is constant reference to “other marketing communication” (sixteen times on 14 pages) with only a very loose definition of what constitutes “other marketing communication” suggesting that it is concerned principally with the primary intention “to sell something”. Marketing communications is so much broader than that.
The plan is to carry out a review of guidelines in 2013, two years after the implementation of the extended remit. This shows a fundamental misunderstanding and disregard for the speed of change on-line; for example in two years Twitter went from zero to 10 million tweets per day. Spotify, which is fundamentally changing the music business, is less than two years old.
There is also a contradiction in terms of definition. The guidelines exclude “press releases and other public relations material” and yet the definition of “other marketing communications” includes items that could be considered to be public relations material, for example the promotion of unsolicited (or solicited) consumer endorsement.
I would endorse all of the objectives of the CAP code with regard to the prohibition of misleading advertising, the protection of children and social responsibility. The intentions here are good there is no doubt of that. I just can’t help feeling that in regulating the social media space, bodies that concern themselves with advertising and have advertising in their title feel more than a little out-of-place.
In the rush to populate web copy with keywords the most important thing is sometimes forgotten. The copy needs to well written, lively, interesting and relevant. It is astonishing how often this is forgotten in the charge to upload text that will rank highly in Google. 
This Thursday (7th April) I will be presenting on the “PR Challenges of the Social Web,” at the KMP Digitata & How Do Seminar in Manchester. I will look at how reputations can be affected, how reputations are built and lost and how you can manage your brand’s reputation through the use of PR and social media.
Scottish actor Ewan McGregor is the latest victim of 
It has become a fad on twitter to suggest people to follow on a Friday. Twitter users suggest names and then make the suggestions searchable using the hashtag #followfriday. 
Last night I got involved in a heated debate about PR and search engine optimisation (SEO) . Partly because the debate was on twitter and it was late into the evening (I think most of us were on UK time) it was fast moving, free flowing and it also involved many of the people who know most about the emerging roles of digital PR.
Ever wondered why PR people are sometimes called flacks? No, me neither but come to think of it I’ve dodged some in my time as a PR person and too often from journalists. 
PR and the Social Web 