Time to Close your Digital Department

22 06 2011

In the last three or four years there has been a rush amongst many PR consultancies to appoint a head of social media or to build a digital team.  If there was a right time to do this (and I doubt it), that time has certainly passed.

Digital PR skills can’t be siloed.  It’s unacceptable for someone who claims to have expertise in PR not to understand the implications of digital channels and the near universal access to on-line media.

Even the terms ‘mainstream’ or ‘conventional’ media have little currency.  The Guardian is mainstream and yet open journalism is now at the heart of its strategy.  How many titles exist solely in a world where dead wood and ink are the only route to readership?

A specialist digital PR team is a cop out which allows people to believe that there are core skills that don’t include an understanding of blogs, social networks, the value of links, PR led SEO, and analytics.   If you still have a digital team get them to train the rest of your people and then merge their activities.  You won’t be asking people to cross the line.  There is no line.





Gaga Pips Bieber to the 10 Million Twitter Post

15 05 2011

Lady Gaga is the first entity to gain 10 million followers on Twitter.  Although teen idol Justin Bieber is gaining followers at a faster rate, 23,000 a day against Gaga’s measly 22,000, he still has around 300k to go before he crosses the line.

It’s only two years since the biggest account on twitter had just a million people hanging on to actor Ashton Kutcher’s ever 140 character missive. His @aplusk account narrowly beat CNN breaking news @cnnbrk.  Before that @BarackObama had been the number one account.  Gaga’s milestone confirms a number of observations:

  • On-line and off-line popularity are pretty much the same thing.
  • Twitter is a broadcast channel.  It is not the only thing it does but 10 million is pretty broad (even if they’re not all following every utterance).
  • Twitter is also a highly effective news feed – lots of traditional news media have large follower numbers. Create a list and you have a customisable news channnel.
  • Twitter is now firmly part of the celebrity PR portfolio.

@JustinBieber is gaining on @LadyGaga but her twitter account was the first to hit 10 million followers and at the current rate it may be several months before the teenage Canadian crooner captures the twitter topspot.





TweetDeck Launches V2 for iPhone

26 04 2011

Amidst all of the buzz around Twitter’s $50 million bid for Tweetdeck, a new app for the iPhone is launched today. To date the iPhone version has been something of a compromise; a big box solution squeezed into the narrower confines of a handheld device.

Version 2 is not an update; it’s more of a re-imagined mobile version of the uber popular (pun intended) twitter client.  It’s faster, better looking, has more features, is considerably more intuitive and it feels like it has been designed for the iPhone rather that simply engineered to fit.

Improved aspects of iPhone TweetDeck include more effective swiping between columns, better navigation and an add column flow button.  Using the “pinch” move on a column provide options to add new feeds into a column.   V2 is also OS4 compatible so as well as retina-quality graphics there is multi-tasking support.  Best of all it’s still free – for now at least.





Superinjunctions and the Social Web

21 04 2011

It began in earnest with Trafigura but the freedom to publish now means that the superinjuction, a form of gagging order in which the press is prohibited from reporting even the existence of the injunction, or any details of it, is now almost impossible to enforce.

In the case of Trafigura The Guardian reported that it had been prevented from covering remarks made in Parliament by a superinjunction from libel lawyers Carter Ruck.   The Guido Fawkes blog identified that the question related to the allegations of waste dumping in the Ivory Coast by oil trader Trafigura.  Alan Rusbridger, editor of The Guardian tweeted about it and Stephen Fry played a key role in spreading the story via twitter.

In recent weeks superinjunctions have been used by actors, TV presenters, bankers and footballers to prevent papers from revealing stories about their private lives.  A quick search for the word superinjuction on Twitter or using Google Realtime search and you will see the names of many of the alleged protagonists.   When I began my career in PR you needed to have good contact in a national newsroom to get the sort of information that never made it into print, now you just need a rudimentary knowledge of how to use a search engine.





Longest ReTweet Gap Hits 5 Years

21 03 2011

The longest gap between a tweet being tweeted and then retweeted will shortly pass the five year mark, when someone sometime after 9.50pm PST will RT the first ever tweet from Jack Dorsey, or @jack,  Twitter Chairman and author of “just setting up my twttr”.  You saw right; in its early iteration twitter lacked vowels, and also sported a very natty logo IMHO. Most of the first tweets all said the same thing as they were automated tweets issued as the launch team all got their accounts up and running.

The very observant will note that the URL for the tweet is http://twitter.com/#!/jack/status/20 suggesting that there were 19 earlier tweets but as it appear that the @jack account was the first it’s more likely the URLs were used in testing.  The first real human generated tweet also from @Jack was “inviting coworkers”.

The first person to swear on Twitter was Head of Operations Jeremy LaTrasse who about 15 minutes after the first tweet was posted added “Oh shit I just twittered a little”.





BT Tower Sparks 500 Days to the Olympics

15 03 2011

A few minutes ago the sky lit up around the office and there was a barrage of explosive sounds.  There were one or two worried faces,  maybe due to the fact that we were evacuated in a real fire a few weeks ago from our Whitfield Street offices.

The offices are in the shadow of the BT Tower the source of the pyrotechnics.  They went off to celebrate 500 days until the London Olympic games.  I didn’t get to the right window in time to see very much but others did and here’s a selection of pics.





The Curious Case of Connect.Me

9 03 2011

Earlier today San Francisco web developer Joe Johnston launched his contribution to the social web with a small post via his twitter account @simple10.  It said simply “connect.me beta sign-up launched http://cxt.me/cn2Wfw“.

He doesn’t have a huge following but within hours the twittersphere was buzzing and some high-profile people were registering connect.me profiles without actually knowing what was on offer.  Secrecy seemed to be at the heart of the launch strategy; “We’d love to share more” said the site “but we’re in ninja stealth mode and would regrettably have to kill you.”  Part of the sign-up process seems to have involved (personally I wouldn’t touch it without knowing more) granting access to your social networks with the promise “We’re a better way to manage your connections and a better way for online communities to discover and connect”.

I don’t know about you but it seems pretty asymmetric to me to grant access to your social graph with zero information on offer as to why or what for.  However the desire to register your user name seems to be a big driver as many people did just that.

It looks like connect.me has found ways to get various types of data, particularly from Facebook once the user has provided a one-off authentication.  It will also call on data from Twitter and LinkedIn.   That might provide an exciting way of linking your social networks but equally it seems pretty scary granting that kind of access without knowing why.








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