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	<title>PR and the Social Web &#187; Social Web</title>
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		<title>Why&#8217;s X Factor&#8217;s Amelia Lily on hmv.com?</title>
		<link>http://prandtheweb.com/2011/12/06/whys-x-factors-amelia-lily-on-hmv-com/</link>
		<comments>http://prandtheweb.com/2011/12/06/whys-x-factors-amelia-lily-on-hmv-com/#comments</comments>
		<pubDate>Tue, 06 Dec 2011 18:46:25 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Social Web]]></category>
		<category><![CDATA[TV]]></category>

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		<description><![CDATA[When Amelia Lily returned to X-Factor a strange thing occurred.  News of her selection to replace the disgraced Frankie Cocozza appeared on the STV website  before the public vote had ended.  The X Factor PR machine claimed that site had prepared four stories to cover each of the contenders being voted back in by the public &#8211; but [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=prandtheweb.com&amp;blog=5687183&amp;post=2589&amp;subd=prandtheweb&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>When Amelia Lily returned to X-Factor a strange thing occurred.  News of her selection to replace the disgraced Frankie Cocozza <a href="http://www.entertainmentwise.com/news/65041/STV-Apologises-For-Amelia-Lily-X-Factor-Results-Gaffe">appeared on the STV website </a> before the public vote had ended.  The X Factor PR machine claimed that site had prepared four stories to cover each of the contenders being voted back in by the public &#8211; but I looked at the time and I could only find Amelia&#8217;s.  No-one on twitter appeared to find the others at first either.</p>
<p>Earlier today Amelia&#8217;s winners&#8217; single <a href="http://hmv.com/hmvweb/displayProductDetails.do?sku=480275">appeared on the HMV website</a>, five days before viewers are asked to part with cash in order to take part in the big final public vote.  I can state categorically that as of 18.19 on Tuesday 6 December the other finalists <strong>don&#8217;t</strong> have winners&#8217; singles for sale at hmv.com.</p>
<p style="text-align:center;"><a href="http://prandtheweb.files.wordpress.com/2011/12/amelia-lily-hmv.png"><img class="wp-image-2590 aligncenter" title="Amelia Lily HMV - click for large image" src="http://prandtheweb.files.wordpress.com/2011/12/amelia-lily-hmv.png?w=510&#038;h=330" alt="" width="510" height="330" /></a></p>
<p style="text-align:left;">Ten days ago <a href="http://www.thesun.co.uk/sol/homepage/showbiz/tv/x_factor/3959134/X-Factor-fix-fracas-after-telly-ad-swap.html">the X Factor M&amp;S advert also appeared with a newly edited version</a> giving Amelia the starring role in place of Misha B.  So what is going on?</p>
<p style="text-align:left;">Accusations of fixing are rife, but if the outcome is fixed it would be difficult to keep under wraps.  My best guess is that this is a cynical publicity stunt aimed at boosting the volume of column inches and pixels devoted to Amelia Lily because  more interest=more votes and Cowell and his company think she&#8217;s the act that they can make the most money from.  Here are my reasons.</p>
<ol>
<li>The Amelia Lily PR machine has been in overdrive in recent days</li>
<li>The title of the song doesn&#8217;t appear on the website &#8211; that&#8217;s a big reveal kept for the final</li>
<li>The single was removed from the hmv site at around 18.30 &#8211; but only after the Mirror published the story and the leak started to trend on twitter</li>
</ol>
<p>Fix or not the X Factor bosses seem to have as much regard for a fair and free vote as the Russian prime minister.</p>
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			<media:title type="html">Amelia Lily HMV - click for large image</media:title>
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		<title>Contagion&#8217;s Bacterial Billboard Goes Viral</title>
		<link>http://prandtheweb.com/2011/09/14/contagions-bacterial-billboard-goes-viral/</link>
		<comments>http://prandtheweb.com/2011/09/14/contagions-bacterial-billboard-goes-viral/#comments</comments>
		<pubDate>Wed, 14 Sep 2011 13:20:11 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Brands]]></category>
		<category><![CDATA[Media evolution]]></category>
		<category><![CDATA[Social Web]]></category>

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		<description><![CDATA[Viral or 'bacterial' video to promote the film Contagion.  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=prandtheweb.com&amp;blog=5687183&amp;post=2557&amp;subd=prandtheweb&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<span style="text-align:center; display: block;"><a href="http://prandtheweb.com/2011/09/14/contagions-bacterial-billboard-goes-viral/"><img src="http://img.youtube.com/vi/LppK4ZtsDdM/2.jpg" alt="" /></a></span>
<p>For years agencies have offered and clients have demanded advertising campaigns that will &#8220;go viral&#8221;.  Roughly translated as we have money for a creative execution but no budget for media.   Agencies and clients don&#8217;t decide if videos go viral, audiences do that. Here however is a real &#8216;viral&#8217; clip or more accurately &#8216;bacterial&#8217;.  It was created to promote the film Contagion.</p>
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		<title>Did foam plate #hackgate attacker tweet his plan?</title>
		<link>http://prandtheweb.com/2011/07/19/did-foam-plate-hackgate-attacker-tweet-his-plan/</link>
		<comments>http://prandtheweb.com/2011/07/19/did-foam-plate-hackgate-attacker-tweet-his-plan/#comments</comments>
		<pubDate>Tue, 19 Jul 2011 16:24:21 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Social Web]]></category>
		<category><![CDATA[Twitter]]></category>

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		<description><![CDATA[Jonnie Marbles was tweeting live from the culture media and sport select committee session immediately before the bizarre attack on Rupert Murdoch.   <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=prandtheweb.com&amp;blog=5687183&amp;post=2531&amp;subd=prandtheweb&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img src="http://farm6.static.flickr.com/5098/5564194412_8e633bc6a7_z.jpg" alt="" width="448" height="336" /></p>
<p>Self styled comedian and UK Uncut supporter Jonnie Marbles (pictured here) was tweeting live from the culture media and sport select committee session immediately before the bizarre attack on Rupert Murdoch with a foam filled paper plate having enquired about the order of appearance he tweeted at 15.01 &#8220;I&#8217;m actually in this committee and can confirm: Murdoch is Mr. Burns.&#8221;</p>
<p>At 10 to 5 just seconds before the incident<a href="http://twitter.com/#!/JonnieMarbles/statuses/93347191191646210"> he tweeted</a>; &#8221;It is a far better thing that I do now than I have ever done before #splat&#8221;.  He hasn&#8217;t tweeted since.   I think that&#8217;s a bit suspect.</p>
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		<title>Gaga Pips Bieber to the 10 Million Twitter Post</title>
		<link>http://prandtheweb.com/2011/05/15/gaga-pips-bieber-to-the-10-million-twitter-post/</link>
		<comments>http://prandtheweb.com/2011/05/15/gaga-pips-bieber-to-the-10-million-twitter-post/#comments</comments>
		<pubDate>Sun, 15 May 2011 14:21:47 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Social Web]]></category>
		<category><![CDATA[Twitter]]></category>

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		<description><![CDATA[Justin Bieber is gaining on Lady Gaga but her twitter account was the first to hit 10 million followers and at the curent rate it may be several months before the teenage Canadian crooner captures the twitter topspot.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=prandtheweb.com&amp;blog=5687183&amp;post=2475&amp;subd=prandtheweb&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" src="http://www.adultcostumeshop.com.au/blog/wp-content/uploads/2011/03/Lady-Gaga-White-Performance-Outfit1-300x300.jpg" alt="" width="216" height="216" />Lady Gaga is the first entity to gain 10 million followers on Twitter.  Although teen idol Justin Bieber is gaining followers at a faster rate, 23,000 a day against Gaga&#8217;s measly 22,000, he still has around 300k to go before he crosses the line.</p>
<p>It&#8217;s only two years since the biggest account on twitter had just a million people hanging on to actor Ashton Kutcher&#8217;s ever 140 character missive. His @aplusk account narrowly beat CNN breaking news @cnnbrk.  Before that @BarackObama had been the number one account.  Gaga&#8217;s milestone confirms a number of observations:</p>
<ul>
<li>On-line and off-line popularity are pretty much the same thing.</li>
<li>Twitter is a broadcast channel.  It is not the only thing it does but 10 million is pretty broad (even if they&#8217;re not all following every utterance).</li>
<li>Twitter is also a highly effective news feed – lots of traditional news media have large follower numbers. Create a list and you have a customisable news channnel.</li>
<li>Twitter is now firmly part of the celebrity PR portfolio.</li>
</ul>
<p style="text-align:center;"><a href="http://prandtheweb.files.wordpress.com/2011/05/twittercounter-chart.png"><img class="size-full wp-image-2481 aligncenter" title="Justin Bieber vs Lady Gaga on Twitter" src="http://prandtheweb.files.wordpress.com/2011/05/twittercounter-chart.png?w=510&#038;h=226" alt="" width="510" height="226" /></a></p>
<p>@JustinBieber is gaining on @LadyGaga but her twitter account was the first to hit 10 million followers and at the current rate it may be several months before the teenage Canadian crooner captures the twitter topspot.</p>
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			<media:title type="html">Justin Bieber vs Lady Gaga on Twitter</media:title>
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		<title>The Curious Case of Connect.Me</title>
		<link>http://prandtheweb.com/2011/03/09/the-curious-case-of-connect-me/</link>
		<comments>http://prandtheweb.com/2011/03/09/the-curious-case-of-connect-me/#comments</comments>
		<pubDate>Wed, 09 Mar 2011 18:26:43 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[Social Networks]]></category>
		<category><![CDATA[Social Web]]></category>
		<category><![CDATA[Twitter]]></category>

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		<description><![CDATA[San Francisco web developer Joe Johnston connect.me and has found ways to get various types of data, particularly from Facebook, Twitter and LinkedIn.   That might provide an exciting way of linking your social networks but equally it seems pretty scary granting that kind of access without knowing why.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=prandtheweb.com&amp;blog=5687183&amp;post=2413&amp;subd=prandtheweb&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" style="margin-left:10px;margin-right:10px;border:12px solid white;" src="http://neocubemagnetpuzzle.info/wp-content/uploads/2010/11/Neocube-Magnet-Puzzle.jpg" alt="" width="178" height="178" />Earlier today San Francisco web developer Joe Johnston launched his contribution to the social web with a small post via his twitter account @simple10.  It said simply &#8220;connect.me beta sign-up launched <a rel="nofollow" href="http://cxt.me/cn2Wfw" target="_blank">http://cxt.me/cn2Wfw</a>&#8220;.</p>
<p>He doesn&#8217;t have a huge following but within hours the twittersphere was buzzing and some high-profile people were registering connect.me profiles without actually knowing what was on offer.  Secrecy seemed to be at the heart of the launch strategy; &#8220;We&#8217;d love to share more&#8221; said the site &#8220;but we&#8217;re in ninja stealth mode and would regrettably have to kill you.&#8221;  Part of the sign-up process seems to have involved (personally I wouldn&#8217;t touch it without knowing more) granting access to your social networks with the promise &#8220;We&#8217;re a better way to manage your connections and a better way for online communities to discover and connect&#8221;.</p>
<p>I don&#8217;t know about you but it seems pretty asymmetric to me to grant access to your social graph with zero information on offer as to why or what for.  However the desire to register your user name seems to be a big driver as many people did just that.</p>
<p>It looks like connect.me has found ways to get various types of data, particularly from Facebook once the user has provided a one-off authentication.  It will also call on data from Twitter and LinkedIn.   That might provide an exciting way of linking your social networks but equally it seems pretty scary granting that kind of access without knowing why.</p>
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		<title>5 Reasons Why Quora Will Miss the Mainstream</title>
		<link>http://prandtheweb.com/2011/01/25/5-reasons-why-quora-will-miss-the-mainstream/</link>
		<comments>http://prandtheweb.com/2011/01/25/5-reasons-why-quora-will-miss-the-mainstream/#comments</comments>
		<pubDate>Tue, 25 Jan 2011 09:47:08 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Social Networks]]></category>
		<category><![CDATA[Social Web]]></category>

		<guid isPermaLink="false">http://prandtheweb.com/?p=2287</guid>
		<description><![CDATA[Robert Scoble; American blogger at Scobleizer, technical evangelist, and author, wrote on Boxing Day a post entitled ‘Is Quora the biggest blogging innovation in 10 years?’ PC Magazine, Techcrunch, TNW and FastCompany echoed the sentiment and the UK’s conservative ‘Daily Telegraph’ brought in the new year with an article entitled ‘Quora will be Bigger than Twitter’.  I [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=prandtheweb.com&amp;blog=5687183&amp;post=2287&amp;subd=prandtheweb&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" src="http://www.firstnews.co.uk/site_data/images/red_question_marks_4b0fc2c49eb2a.jpg" alt="" width="285" height="187" /> Robert Scoble; American blogger at <a href="http://scobleizer.com/">Scobleizer</a>, technical evangelist, and author, wrote on Boxing Day a post entitled ‘Is Quora the biggest blogging innovation in 10 years?’</p>
<p>PC Magazine, Techcrunch, TNW and FastCompany echoed the sentiment and the UK’s conservative ‘Daily Telegraph’ brought in the new year with an article entitled <a href="http://www.telegraph.co.uk/technology/social-media/8238788/Quora-will-be-bigger-than-Twitter.html">‘Quora will be Bigger than Twitter’</a>.  I think they may be wide of the mark and here are 5 reasons why:</p>
<p><strong>1.  It lacks &#8216;new-ness&#8217; </strong>There isn&#8217;t anything in the content that is radically new.  Yahoo Answers provides a Q&amp;A format with voting up and down.  Twitter provides interaction and Wikipedia provides information.</p>
<p><strong>2. It&#8217;s Not a Network </strong>You don&#8217;t really have a community around Quora.  The Follower/Following numbers on your profile lack any real relevance.  Because usually they are built around pre-existing networks on Facebook or Twitter the follower totals aren&#8217;t evidence of an authentic Quora based network.</p>
<p><strong>3. There Aren&#8217;t Many Girls </strong>In fact the demographic so far is very, very narrow.  It&#8217;s skews male, 25-34 and educated to graduate level.  It&#8217;s also high income and exceptionally white.  You can&#8217;t be mainstream if you don&#8217;t appeal to everyone.  At the moment it is geeky and the audience is pretty much the same as Slashdot.</p>
<p><strong>4.  It lacks Serendipity </strong>With Twitter and Facebook you see a lot of things that you don&#8217;t expect to.  The structure whereby you follow topics means that you see on Quora pretty much what you expect to see and it&#8217;s a bit dull. There I&#8217;ve said it.</p>
<p><strong>5. It&#8217;s Really, Really Hard to be Mainstream </strong>How many mainstream social networks are there versus the number that tried and failed?  If Google struggles then it&#8217;s clearly a tough task.</p>
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		<title>Quora and How to Become the &#8216;Next Big Thing&#8217;</title>
		<link>http://prandtheweb.com/2011/01/05/quora-and-how-to-become-the-next-big-thing/</link>
		<comments>http://prandtheweb.com/2011/01/05/quora-and-how-to-become-the-next-big-thing/#comments</comments>
		<pubDate>Wed, 05 Jan 2011 12:45:40 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Brands]]></category>
		<category><![CDATA[Social Networks]]></category>
		<category><![CDATA[Social Web]]></category>

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		<description><![CDATA[Time will tell as to whether the early adopters stick with Quora and if the current flood of interest fuelled by Robert Scoble is enough for the site  to break through in to the social network stratosphere.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=prandtheweb.com&amp;blog=5687183&amp;post=2265&amp;subd=prandtheweb&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a href="http://prandtheweb.files.wordpress.com/2011/01/quora-mobile.png"><img class="alignleft size-full wp-image-2266" style="border:15px solid white;" title="Quora mobile" src="http://prandtheweb.files.wordpress.com/2011/01/quora-mobile.png?w=510" alt=""   /></a>A brief glance at my twitter feed at any point of the day yesterday and someone, somewhere was signing up for <a href="http://www.quora.com/Rob-Brown-3">Quora</a>.</p>
<p>Anxious not to be left behind in the social stampede, I followed the herd.  What I found was a nicely designed if fairly unremarkable social utility that feels like the love-child of Twitter and Yahoo Answers, with a bit of Digg DNA thrown in for good measure.  I actually quite like it, but so far I&#8217;m waiting to be convinced that the information I can get from posting questions on Quora isn&#8217;t available from a combination of Google and a bit of social search on Twitter.</p>
<p>What did stand out was the sudden surge in interest.  It isn&#8217;t simply that I move in geeky social circles, a quick look at Google search numbers shows that searches for Quora have increased ten fold since Christmas.  I know that no two social sites are the same but it has taken me over three years to amass a meagre 99 Facebook friends. My band of brothers and sisters on Quora hit three digits in a few hours.  Something had to be going on.</p>
<p>A quick trawl suggests that third-party recommendation from a trusted source is as powerful as it ever was and perhaps more so amongst those eager to discover the &#8216;next big thing&#8217; in the social sphere.  Step forward one Robert Scoble; American blogger at <a href="http://scobleizer.com/">Scobleizer</a>, technical evangelist, author, former technology evangelist and oracle to <a href="http://twitter.com/Scobleizer">156,775 followers on twitter</a>.  On Boxing Day he blogged &#8216;Is Quora the biggest blogging innovation in 10 years?&#8217; effectively endorsing the site as the next big thing.  PC Magazine, Techcrunch, TNW and FastCompany were amongst the many media outlets that piled in.  Even the UK&#8217;s conservative &#8216;Daily Telegraph&#8217; opined that<a href="http://www.telegraph.co.uk/technology/social-media/8238788/Quora-will-be-bigger-than-Twitter.html"> &#8216;Quora will be Bigger than Twitter&#8217;</a>.   Searches for Quora bear out the hypothesis that it all kicked off on Boxing Day.</p>
<p><a href="http://prandtheweb.files.wordpress.com/2011/01/quora-search-growth.png"><img class="aligncenter size-full wp-image-2271" title="Quora search growth" src="http://prandtheweb.files.wordpress.com/2011/01/quora-search-growth.png?w=510&#038;h=199" alt="" width="510" height="199" /></a></p>
<p>Time will tell as to whether the early adopters stick with Quora and if the current flood of  interest is enough for the site  to break through in to the social network stratosphere.</p>
<p>Bear in mind also that Quora only went public in June.   For now it&#8217;s all about the hype and proof if proof were needed that if you have something to launch, the right kind of endorsement is still an crucial part of the mix.</p>
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		<title>Jaffa Cakes and the New PR</title>
		<link>http://prandtheweb.com/2011/01/04/jaffa-cakes-and-the-new-pr/</link>
		<comments>http://prandtheweb.com/2011/01/04/jaffa-cakes-and-the-new-pr/#comments</comments>
		<pubDate>Tue, 04 Jan 2011 11:41:28 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Brands]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[Social Web]]></category>

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		<description><![CDATA[Jaffa Cakes is trending on Twitter because as 'cakes' rather than enhanced biscuits they are exempt from the UK 20% VAT rate.  The manufacturer McVities classed its Jaffa Cakes as cakes not biscuits.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=prandtheweb.com&amp;blog=5687183&amp;post=2260&amp;subd=prandtheweb&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" style="border:15px solid white;" src="http://theantiroom.files.wordpress.com/2010/11/jaffacake1.gif?w=189&#038;h=165" alt="" width="189" height="165" />As I type Jaffa Cakes is a trending topic in the UK on Twitter. Why? Well mainly because as &#8216;cakes&#8217; rather than enhanced biscuits they are exempt from the UK 20% VAT rate that comes into force today.</p>
<p>The manufacturer McVities classed its Jaffa Cakes as cakes, but in 1991 this was challenged by UK Customs and Excise and the case ended up in court.  McVities argued that Jaffa Cakes were miniature cakes showing that biscuits would normally be expected to go soft when stale, whereas cakes would be expected to go hard, something that an out of date Jaffa is inclined to do.   The court ruled that the Jaffa Cake <em>is</em> a cake and therefore VAT free.</p>
<p>What has that got to do with PR (new or old) I hear you cry.  Well PR has always used news hooks and the VAT hike to 20% is a on of today&#8217;s headlines.  The social web picks up on quirky stories particularly where there is a contentious debate at the core e.g. Jaffa; cake or biscuit?  There is no doubt that if a product trends on twitter it will shift a few packs from the shelves, particularly if there is a price advantage central to the news story.</p>
<p>So have McVities done anything to fuel the social media debate?  Actually although there is a <a href="http://www.facebook.com/jaffacakes?v=wall">well followed Facebook page</a>, the biscuit, sorry cake, manufacturer has been surprisingly quiet on the subject.   I think they&#8217;ve missed a trick.  There was plenty that they could have done; they could published details of their 1991 legal arguments on Facebook,  engaged in debate using the (apparently dormant) twitter account or simply issued a press release that would have fueled the debate both off and on-line.</p>
<p>The PR industry has always known how to make the most of a news story.  The new PR means that you need to be ready to do that not just through conventional media but through social channels.  That you way you can have your cake&#8230;</p>
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		<title>Cameron I Forbid You to Like The Smiths</title>
		<link>http://prandtheweb.com/2010/12/02/cameron-i-forbid-you-to-like-the-smiths/</link>
		<comments>http://prandtheweb.com/2010/12/02/cameron-i-forbid-you-to-like-the-smiths/#comments</comments>
		<pubDate>Thu, 02 Dec 2010 09:06:54 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Politics]]></category>
		<category><![CDATA[Social Web]]></category>

		<guid isPermaLink="false">http://prandtheweb.com/?p=2229</guid>
		<description><![CDATA[The Smiths Johnny Marr doesn't see David Cameron as a Charming Man<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=prandtheweb.com&amp;blog=5687183&amp;post=2229&amp;subd=prandtheweb&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" style="border:15px solid white;" src="http://philspector.files.wordpress.com/2007/11/johnny-marr.jpg?w=188&#038;h=293" alt="" width="188" height="293" />Since the then newly crowned PM Tony Blair invited Noel Gallagher to Downing Street,  politicians have been trying to borrow cred from the music business.  Who can forget (if you are old enough to remember) Neil Kinnock singing and swinging to the beat of D:Ream&#8217;s  &#8221;Things Can Only Get Better&#8221; after the &#8217;97 Labour election victory?</p>
<p>Gordon Brown&#8217;s was famously said to have a soft spot for the Arctic Monkeys but when challenged by a men&#8217;s magazine, he was unable to name a single track from their debut album.  To be fair to Gordon he apparently was asked to choose whom he preferred The Monkeys or James Blunt.  Fair call Gordon.</p>
<p>Today a new political threat emerged from the social web.  Apparently the Prime Minister has been professing his love for Manchester icons &#8216;The Smiths&#8217;.  It&#8217;s not impossible that he does quite like them, he was just seventeen when they released their first album.  However the band&#8217;s guitarist isn&#8217;t having any of it.  He tweeted today <a href="http://twitter.com/Johnny_Marr/statuses/10237162679177216">&#8220;David Cameron, stop saying that you like The Smiths, no you don&#8217;t. I forbid you to like it.&#8221;</a></p>
<p><a href="http://twitter.com/Johnny_Marr/statuses/10237162679177216"></a>Not much chance of gaining any reflected cool when the band so publicly disowns you.</p>
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		<title>Social Strategy First Crisis Second</title>
		<link>http://prandtheweb.com/2010/11/30/social-strategy-first-crisis-second/</link>
		<comments>http://prandtheweb.com/2010/11/30/social-strategy-first-crisis-second/#comments</comments>
		<pubDate>Tue, 30 Nov 2010 10:16:09 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Brands]]></category>
		<category><![CDATA[Social Web]]></category>

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		<description><![CDATA[Most major organisations don’t formulate their social media communications strategy until they have experienced a crisis on-line<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=prandtheweb.com&amp;blog=5687183&amp;post=2223&amp;subd=prandtheweb&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" src="http://libelul.com/wp-content/uploads/2009/01/image_slide_show_new_38607-300x300.jpg" alt="" width="240" height="240" />It&#8217;s incredible how many of the major organisation with the best social media strategies got there in the wake of a crisis.  The most obvious example is Dell.  First there was <a href="http://www.buzzmachine.com/archives/cat_dell.html">Dell Hell</a> and then there was<a href="http://www.ideastorm.com/"> IdeaStorm</a> and a comprehensive on line communications and commercial strategy.  My anecdotal experience entirely supports the idea that even now most major organisations don&#8217;t formulate their social media communications strategy until they have experience a royal kick in the digital arse.</p>
<p>It really doesn&#8217;t have to be that way.  In the words of Henry George Bohn &#8220;wise men learn by other men&#8217;s mistakes, fools by their own&#8221;.   The Chartered Institute of Public Relations is hosting <a href="http://www.cipr.co.uk/events/2010-12-06/reputations-flames-risks-online">&#8216;Reputations in Flames&#8217;,  in London next Monday 6th December.</a> The one day conference will explore the risks that businesses and organisations are exposed to via social networks.  I have the honour of chairing the event and there are some must see speakers.  Euan Semple will cover the fundamental changes that have occurred, Dominic Burch, Head of Corporate Communications at Asda will explain why social media monitoring is a necessity, not a &#8216;nice to have&#8217;.</p>
<p>Luke Brynley-Jones, Founder and CEO, Our Social Times will look at the tools that are available and Guy Esnouf, Head of Public Relations, Public Affairs and Community Relations at  E.ON UK will highlight how social media can be effectively used to communicate with stakeholders during a crisis.</p>
<p>The afternoon session features Marshall Manson of Edelman and Helen Nowicka, Managing Director of Shiny Red.   It is a real opportunity to learn from people who know.  Better to be prepared than to have to learn on the job.  Oh, and the slogan on the t-shirt?  It says &#8220;the crisis and me are friends on Facebook&#8221;</p>
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