SXSW – Al Gore and Sean Parker

13 03 2012

A session with the founding President of Facebook and the former Vice President of the USA is the sort of one off experience that on its own can justify the trip to Austin. The excitement in the vast auditorium was palpable.

This was a tour of the history and future of democracy and how it might be shaped by the social web. The Athenian ideal and the importance of the Gutenberg press were the scene setters. Gore remains the master of the sound bite. He illustrated the impact of print on the spread of democratic ideas with the line “Thomas Payne’s Common Sense was the Harry Potter of the18th Century”.

There was agreement between the two that democracy in the US in its current form is deeply flawed. The ability of people to promote and publish on-line may have an even more significant impact than the arrival of the printing press. Whilst the people in power don’t really understand the power of the social web says Sean Parker “we may have an opportunity to take back the system.”

Gore is a great orator but at times he seemed unaware that for this audience Parker was the person that many of the SXSW audience came to hear. That said when the the “Nerd Spring” arrives and the history of democracy and the web is written both of these men will be cited in dispatches.


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Categories : Politics, Social Web

LinkedIn and the Meaning of Connections

6 03 2012

I’ve just passed the 500 mark on LinkedIn and it feels wrong.  Let me explain.  I can’t possible know 500 people.  I’m fascinated and largely persuaded by the work of  British anthropologist Robin Dunbar.

His theory known as ‘Dunbar’s number’ is a limit to the number of people with whom one can maintain stable relationships. That’s the sort where I know someone, they know me and we understand our relationship.  It is commonly held to be around 150. Dunbar says the ”limit is a direct function of relative neocortex size”.

So how did I get here, my LinkedIn group was a list of people who I knew well personally or more commonly had worked with as colleagues, client, supplier or partners in various projects. So what went wrong? Why don’t I really know all of the people who I purport on-line to be connected to?  Here is my list of ways in which I think it’s gone wrong.

  • I’ve been on LinkedIn for around five years. Some people I knew well then, I don’t know well any more.
  • In building up my initial contact list I was probably over enthusiastic about finding and adding people.
  • A desire not to offend. I wrote a note to someone a couple of years ago politely declining an invitation to connect as we had no previous connection.  I received a vitriolic reply.  I still decline these invitations but accept others where the connection is tenuous.
  • Confusion. I think many people have a different view to mine on the nature of LinkedIn and networking on-line in general.

It may not matter but my network is clearly, to me and anyone that looks in, now a loose one. LinkedIn doesn’t annotate my actual number of connections any more. I’m like many other people a 500+.

Is there something I should do differently? There probably is. I should regard my online network as the loose association that it is and concentrate more on my real world network.  Obvious when you think about it.


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Categories : LinkedIn, Social Networks, Social Web

Seven Predictions for the Future of PR

10 02 2012

It’s usual to post predictions for the year ahead in the first week of January rather than well into the second month.  Convention also dictates that thoughts for the future should come in nice round batches of ten.

My main reason for not posting earlier in the year was that I was holding back my ‘Mystic Meg’ style musings on the direction of PR for the Insight Twelve event brought to you by those wonderful people at Don’t Panic. Now that’s a mere memory, I’m sharing them here.

There’s no science behind the number seven.  That’s all I could muster, there are also no guarantees attached but the insights fall into three categories: no brainers, highly probable and debatable.  The last of these doesn’t indicate that I’m not convinced, more that others disagree.   You decide which is which.

1. Social Media will vanish

Strictly speaking I mean the description rather than the ‘thing’ itself.  The notion that social media marketing or PR exists in isolation of other channels will quickly disappear.  So called mainstream media is becoming more socialised, so I see the distinction evaporating and we’ll talk about media again not social or conventional.

2.  The link between PR & Search will become more significant

The top results on Google are the most important single influence on the reputation of any organisation or individual.  Search engines are also in a constant battle to promote natural search elevating real news and information. That’s where the enlightened and educated PR person comes in.

3.   The dymamics of the journalist and PR relationship will alter

This isn’t my prediction is was made by the hugely insightful journalist and blogger, Tom Foremski.  He has said “PR people … are pitching stories to journalists who have very much smaller pageviews on the stories they write, and far smaller Twitter/Facebook communities to which to distribute their stories, than the PR people.”  He also saw this trend over two-years ago.  Read his full post here.

4.   The decline in print and in newspapers will accelerate

No-one could have predicted the closure of the UK’s biggest selling newspaper in 2011.  It was prompted by scandal but owners NewsCorp know that they have to reduce their exposure to print. Circulation, pagination and title numbers will all fall in 2012.

5.   Video content will become more evident in PR campaigns

The growth in video consumption is astronomical. Apple TV will demolish the wall between web TV and current broadcast platforms.  Cost of production is in free fall.  You do the math.

6.    The definition of PR will change to reflect the reality

The Public Relations Society of America (PRSA) is leading a global campaign to modernize the definition of public relations. It is addressing the prevailing confusion about public relations’ role and value and it is doing so in an open and engaging way.

7.    The reality of PR will change to reflect the impact of social channels on reputation

At the Think 11 conference last May, Colin Byrne, CEO UK and Europe, Weber Shandwick and Robert Phillips, CEO (EMEA), Edelman, both identified that the practice of PR was changing and that reputation was now built on action not spin.  We would do well to heed the brightest leaders in our profession.


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Categories : Social Web, Top Five, Top Ten

Why’s X Factor’s Amelia Lily on hmv.com?

6 12 2011

When Amelia Lily returned to X-Factor a strange thing occurred.  News of her selection to replace the disgraced Frankie Cocozza appeared on the STV website  before the public vote had ended.  The X Factor PR machine claimed that site had prepared four stories to cover each of the contenders being voted back in by the public – but I looked at the time and I could only find Amelia’s.  No-one on twitter appeared to find the others at first either.

Earlier today Amelia’s winners’ single appeared on the HMV website, five days before viewers are asked to part with cash in order to take part in the big final public vote.  I can state categorically that as of 18.19 on Tuesday 6 December the other finalists don’t have winners’ singles for sale at hmv.com.

Ten days ago the X Factor M&S advert also appeared with a newly edited version giving Amelia the starring role in place of Misha B.  So what is going on?

Accusations of fixing are rife, but if the outcome is fixed it would be difficult to keep under wraps.  My best guess is that this is a cynical publicity stunt aimed at boosting the volume of column inches and pixels devoted to Amelia Lily because  more interest=more votes and Cowell and his company think she’s the act that they can make the most money from.  Here are my reasons.

  1. The Amelia Lily PR machine has been in overdrive in recent days
  2. The title of the song doesn’t appear on the website – that’s a big reveal kept for the final
  3. The single was removed from the hmv site at around 18.30 – but only after the Mirror published the story and the leak started to trend on twitter

Fix or not the X Factor bosses seem to have as much regard for a fair and free vote as the Russian prime minister.


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Categories : Social Web, TV

Contagion’s Bacterial Billboard Goes Viral

14 09 2011

For years agencies have offered and clients have demanded advertising campaigns that will “go viral”.  Roughly translated as we have money for a creative execution but no budget for media.   Agencies and clients don’t decide if videos go viral, audiences do that. Here however is a real ‘viral’ clip or more accurately ‘bacterial’.  It was created to promote the film Contagion.


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Categories : Brands, Media evolution, Social Web

Did foam plate #hackgate attacker tweet his plan?

19 07 2011

Self styled comedian and UK Uncut supporter Jonnie Marbles (pictured here) was tweeting live from the culture media and sport select committee session immediately before the bizarre attack on Rupert Murdoch with a foam filled paper plate having enquired about the order of appearance he tweeted at 15.01 “I’m actually in this committee and can confirm: Murdoch is Mr. Burns.”

At 10 to 5 just seconds before the incident he tweeted; ”It is a far better thing that I do now than I have ever done before #splat”.  He hasn’t tweeted since.   I think that’s a bit suspect.


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Categories : Social Web, Twitter

Gaga Pips Bieber to the 10 Million Twitter Post

15 05 2011

Lady Gaga is the first entity to gain 10 million followers on Twitter.  Although teen idol Justin Bieber is gaining followers at a faster rate, 23,000 a day against Gaga’s measly 22,000, he still has around 300k to go before he crosses the line.

It’s only two years since the biggest account on twitter had just a million people hanging on to actor Ashton Kutcher’s ever 140 character missive. His @aplusk account narrowly beat CNN breaking news @cnnbrk.  Before that @BarackObama had been the number one account.  Gaga’s milestone confirms a number of observations:

  • On-line and off-line popularity are pretty much the same thing.
  • Twitter is a broadcast channel.  It is not the only thing it does but 10 million is pretty broad (even if they’re not all following every utterance).
  • Twitter is also a highly effective news feed – lots of traditional news media have large follower numbers. Create a list and you have a customisable news channnel.
  • Twitter is now firmly part of the celebrity PR portfolio.

@JustinBieber is gaining on @LadyGaga but her twitter account was the first to hit 10 million followers and at the current rate it may be several months before the teenage Canadian crooner captures the twitter topspot.


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Categories : Social Web, Twitter

The Curious Case of Connect.Me

9 03 2011

Earlier today San Francisco web developer Joe Johnston launched his contribution to the social web with a small post via his twitter account @simple10.  It said simply “connect.me beta sign-up launched http://cxt.me/cn2Wfw“.

He doesn’t have a huge following but within hours the twittersphere was buzzing and some high-profile people were registering connect.me profiles without actually knowing what was on offer.  Secrecy seemed to be at the heart of the launch strategy; “We’d love to share more” said the site “but we’re in ninja stealth mode and would regrettably have to kill you.”  Part of the sign-up process seems to have involved (personally I wouldn’t touch it without knowing more) granting access to your social networks with the promise “We’re a better way to manage your connections and a better way for online communities to discover and connect”.

I don’t know about you but it seems pretty asymmetric to me to grant access to your social graph with zero information on offer as to why or what for.  However the desire to register your user name seems to be a big driver as many people did just that.

It looks like connect.me has found ways to get various types of data, particularly from Facebook once the user has provided a one-off authentication.  It will also call on data from Twitter and LinkedIn.   That might provide an exciting way of linking your social networks but equally it seems pretty scary granting that kind of access without knowing why.


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Categories : Facebook, LinkedIn, Social Networks, Social Web, Twitter

5 Reasons Why Quora Will Miss the Mainstream

25 01 2011

Robert Scoble; American blogger at Scobleizer, technical evangelist, and author, wrote on Boxing Day a post entitled ‘Is Quora the biggest blogging innovation in 10 years?’

PC Magazine, Techcrunch, TNW and FastCompany echoed the sentiment and the UK’s conservative ‘Daily Telegraph’ brought in the new year with an article entitled ‘Quora will be Bigger than Twitter’.  I think they may be wide of the mark and here are 5 reasons why:

1.  It lacks ‘new-ness’ There isn’t anything in the content that is radically new.  Yahoo Answers provides a Q&A format with voting up and down.  Twitter provides interaction and Wikipedia provides information.

2. It’s Not a Network You don’t really have a community around Quora.  The Follower/Following numbers on your profile lack any real relevance.  Because usually they are built around pre-existing networks on Facebook or Twitter the follower totals aren’t evidence of an authentic Quora based network.

3. There Aren’t Many Girls In fact the demographic so far is very, very narrow.  It’s skews male, 25-34 and educated to graduate level.  It’s also high income and exceptionally white.  You can’t be mainstream if you don’t appeal to everyone.  At the moment it is geeky and the audience is pretty much the same as Slashdot.

4.  It lacks Serendipity With Twitter and Facebook you see a lot of things that you don’t expect to.  The structure whereby you follow topics means that you see on Quora pretty much what you expect to see and it’s a bit dull. There I’ve said it.

5. It’s Really, Really Hard to be Mainstream How many mainstream social networks are there versus the number that tried and failed?  If Google struggles then it’s clearly a tough task.


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Categories : Social Networks, Social Web

Quora and How to Become the ‘Next Big Thing’

5 01 2011

A brief glance at my twitter feed at any point of the day yesterday and someone, somewhere was signing up for Quora.

Anxious not to be left behind in the social stampede, I followed the herd.  What I found was a nicely designed if fairly unremarkable social utility that feels like the love-child of Twitter and Yahoo Answers, with a bit of Digg DNA thrown in for good measure.  I actually quite like it, but so far I’m waiting to be convinced that the information I can get from posting questions on Quora isn’t available from a combination of Google and a bit of social search on Twitter.

What did stand out was the sudden surge in interest.  It isn’t simply that I move in geeky social circles, a quick look at Google search numbers shows that searches for Quora have increased ten fold since Christmas.  I know that no two social sites are the same but it has taken me over three years to amass a meagre 99 Facebook friends. My band of brothers and sisters on Quora hit three digits in a few hours.  Something had to be going on.

A quick trawl suggests that third-party recommendation from a trusted source is as powerful as it ever was and perhaps more so amongst those eager to discover the ‘next big thing’ in the social sphere.  Step forward one Robert Scoble; American blogger at Scobleizer, technical evangelist, author, former technology evangelist and oracle to 156,775 followers on twitter.  On Boxing Day he blogged ‘Is Quora the biggest blogging innovation in 10 years?’ effectively endorsing the site as the next big thing.  PC Magazine, Techcrunch, TNW and FastCompany were amongst the many media outlets that piled in.  Even the UK’s conservative ‘Daily Telegraph’ opined that ‘Quora will be Bigger than Twitter’.   Searches for Quora bear out the hypothesis that it all kicked off on Boxing Day.

Time will tell as to whether the early adopters stick with Quora and if the current flood of  interest is enough for the site  to break through in to the social network stratosphere.

Bear in mind also that Quora only went public in June.   For now it’s all about the hype and proof if proof were needed that if you have something to launch, the right kind of endorsement is still an crucial part of the mix.


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Categories : Brands, Social Networks, Social Web

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