Social Media Experts. Real or Fake?

9 03 2010

I’m sick of hearing that ‘there is no such thing as social media expert’.  I hear it a lot. 

The latest protagonist was Bloom Media’s Alex Craven talking to The Drum magazine.  To be fair to Alex he actually supports his argument by referring to the Wikipedia definition (you need 10,000 hours experience to be an expert – although it requires a citation).

What I dislike is that most people who proclaim the absence of social media expertise are doing so to show just how much they know about social media i.e establish their own expertise.  As an aside I’m conscious of the internal irony of this rant and I’ll try to avoid it becoming too meta. 

What’s more there are quite a number of genuine social media experts out there.  Chris Brogan is an expert on social media, Todd Defren is an expert on PR in the social space are David Meerman Scott and Brian Solis.  Journalist Aleks Krotoski has an encyclopaedic knowledge of social media.  With the upcoming UK election people like Mark Pack, Stuart Bruce and Iain Dale will be in demand for their expertise in politics and the social web.  Philip Sheldrake is an expert in social web analytics.  There are many more of you I know.

 I have a slightly different view on the notion of ‘gurus’.  If you encounter anyone that describes *themselves* as a social media guru (or a guru in anything at all for that matter) I suggest you give them a very wide berth.





Breaking the Twitter 2000 Follow Limit

1 03 2010

New users may not be aware but established twitter users who follow large numbers of tweeters usually hit a wall when they attempt to add follow number 2001.

So, how do you get past the twitter follower limit of 2,000?  Well the only way to do it is to grow your own follower list. 

You don’t however have to have 2,000 followers; the magic number is in fact 1,819.  Twitter lets you follow the number of followers that you have plus 10%.  When you hit the figure of 1819 you are allowed to follow that number plus a further 182.  Your follower limit is now 2001 and you have broken through the barrier, just.

For every ten new followers you gain you can follow eleven new tweeters, and so on. Using that formula Ashton Kutcher would be allowed to follow over 5 million users, slightly more than the 320 currently on his radar.  So now you know.





Harriet Harman Twitter Spam Victim

25 02 2010

The twitter ‘phishing’ scam has claimed the Leader of the House of Commons as one of its latest victims.  Harriet Harman’s twitter account @HarrietHarman has been sending out spam direct messages to her network including Tory grandee and twitter newbie Alan Duncan MP.

Harman and her colleagues deemed the twitter scam scandal of sufficient importance to be raised in parliament.  On discovering that her account had been hacked Harman tweeted at lunchtime today;  “last tweet genuinely from me was about Commons reform. Now changed password. Janet Anderson MP protested twitter misuse in Commons today”. 

Alan Duncan who has only been using twitter for a couple of days on receiving the scam DM sent a text message to Ms Harman which alerted her to the hack.  He commented on-line that the Times and the BBC had both contacted him about the story.

Now that twitter is deemed sufficiently important to be discussed in the house will the election campaign begin to move on-line?





Twitter Spam Attacks Are Back

24 02 2010

The Spam attacks that began plaguing twitter users from the end of October last year are back.  

Thousands of twitter users accounts are being hacked and in an almost identical scam to last year hackers are using the accounts to send direct messages using phases like “this you?” of with links to sites offering sexual enhancements.  

Affected users are the victims of phishing where they have been tricked into giving out passwords to the hackers.  Social media guru Jeremiah Owyang has reported that he is seeing lots of these DMs today.

Effectively the DM function of twitter is being systematically killed off as inboxes are now polluted almost entirely with a combination of spam and auto-DMs thanking users for following.   Somehow twitter needs to get a grip.

Affected users should change the password on their account or go to the connections tab in your twitter settings page and ‘revoke access’ for applications that are listed, particularly any you don’t trust or recognise.





All the Buzz of a Google Press Launch

9 02 2010

The press conference has changing.  It has become a form of ‘event marketing’ and it is no longer restricted to selected journalists (and bloggers).  They have to be invited of course otherwise it wouldn’t be a press conference but they are no longer the exclusive channel for the launch message.  We can all attend the launch.

This change has already taken place in the technology sector with two major examples in the past week.  Apple, who have mastered the craft of the press conference event, launched the iPad, and today Google launched its new killer social networking application Google Buzz.

For me what was extraordinary about the launch of Buzz was that this morning I didn’t know it was about to happen.  I picked up the buzz around ‘Buzz’ on twitter.  I saw that the press conference was going to be channelled live on YouTube so I joined Jeremiah Owyang and the select few who were actually there and tuned in.  I realised immediately that Buzz would be big so I ‘live blogged’ over at PR Media Blog whilst the conference was still on, screen grabbed an image from the YouTube feed and posted my take a couple of minutes before the conference ended.

I subsequently discovered via @scobliezer that meant I had broken the embargo that the journalists attending had signed up to.  Surely, they broke their own embargo?





The Twitter Formula

9 02 2010

It is a common view that the optimum length for tweets should be the maximum length of 140 characters (including spaces and punctuation).  Wrong. 

A key element of the success of twitter is the extent to which information can be passed on, or the use of the retweet as it is commonly known.  Despite the recent introduction of a native twitter retweet function, the retweet or RT was created by users and the original method ‘RT @username’  is still the preferred means of retweeting.   If other users are to retweet your microposts without editing them, there needs to be space left for them to do this within the 140 character limit.   Therefore the optimum length of a twitter message depends on the length of your username and the simple equations is as follows:

x = 140 – (y+5)

In this formula x is the optimum length of the message in characters and y is the number of characters in your username.  The five is the number of characters required for using RT @, including the space – plus an extra space before the original tweet (thanks to The Crocodile for pointing out the need for that final space).  Geektatsic.





Top 10 Web Wonders of the Decade #2

13 01 2010

It may be the number one social network on the planet and the second most visited site after Google but it misses the number one spot on our list of web wonders from the last decade.

Number 2: Facebook

Facebook  currently has more than 350 million active users worldwide.  It is probably also the world’s most valuable web property.  Eighteen months ago BusinessWeek valued the business between $3.75 billion and $5 billion  based on reported that private sales of stock and purchases by venture capital firms.  Despite all of this it wasn’t until September last year that Facebook enjoyed a positive cash flow.

When it was launched in 2004, access was initially limited to students in the US and the public roll out wasn’t until 2006, and it would take another year for Facebook to roll out globally.  The ubiquity of the most powerful of social networks has been achieved in little more than three years.  While the growth of twitter seems to have stalled of late Facebook use keeps on climbing.   According to data from Nielsen this month for the third month in succession Facebook has seen an increase in the number of U.S. users and the amount of time spent on site whilst Microsoft, Yahoo, AOL, and even Google all witnessed a decline in users during November.

Facebook has become so ingrained in our culture that the very name has evolved into use as a verb; “I’ll facebook you later”.  So if Facebook is the world’s number two website and the number one, Google is ineligible for this top ten list (because it launched in the 1990s), the what could be the number one web wonder of the decade?  Stay tuned.





Guido Builds Kids Sledge Shock

10 01 2010

I’m often intrigued by the humanizing aspect of twitter.  Guido Fawkes, he of the Order Order blog is often portrayed by as part of some lunatic fringe but today he used twitter to talk about building a sledge for his kids:

Immensely satisfying afternoon, building wooden sledge, painting sledge, pulling kids on sledge. Tip : use carpet rails for runners.

In the past Guido hasn’t used twitter for much other than pointing people in the direction of his blog (much as SocialWebPR does).  However his occasional musing give a better sense of who he is.  It never fail to be amaze me,  just how much of a person’s character can be unmasked in just 140 characters.





Top 10 Web Wonders of the Decade #7

21 12 2009

So far the top ten has acknowledged the importance of blogging, digging and social networking.  Now it is the turn of photo-sharing.

Number 7: Flickr 

It was launched in 2004 and within three years claimed to hold in excess of two billion images.  At the start it was a way of collecting and sharing images ‘found’ on the web but very quickly users began to upload their own photographs.  

One of the most important features that Flickr introduced was the ability to tag images making them easier to find and organise.  Flickr also introduced the concept of ‘Interestingness’ a vital aspect of the site in both ranking images but making it more appealing for browsers.  Bloggers were quick to see the benefits of integrating with Flickr.  It allows low resolution images to be posted on a blog, facilitating faster loading but with the opportunity to click through to a high-resolution image hosted on Flickr.

Despite the size of Flickr there is a web 2.0 site that host even more images, but more of that as we progress through the top ten.





Top 10 Web Wonders of the Decade #8

18 12 2009

A major social network makes the list for the first time in this festive countdown of the most influential places on the web to make their debut in the last decade.  Joining WordPress and Digg on the top ten is the trail blazer MySpace

Number 8 – MySpace As well as being the standard bearer for social networking and the unassailable leader in the sector in the middle years of the decade, MySpace has also been something of a problem child.  Launched in 2003, in less than three years MySpace became the most popular social networking site in the US, a position it held for just two short years before becoming eclipsed by Facebook.  Famously it was bought in July 2005 for US$580 million by Rupert Murdoch’s News Corp.

Despite controversies around the site’s launch (many argue that identifying Tom Anderson  as its founder is inaccurate) and a commonly held  view that it is poorly designed, MySpace has had a huge impact on the web.   Social networking in general became mainstream via MySpace and the fact that it allowed users the ability to embed YouTube clips gave huge impetus to the video sharing site in its early days.  Claims that it is all over for MySpace seem a little rash when it remains the world’s 12th biggest web site and the 5th most popular in the US.