Cameron and Zuckerberg Face to Face

9 07 2010

Two weeks ago this blog reported that Mark Zuckerberg and David Cameron had met at Number 10.  In this video conference between the two of them, Cameron confirms that the meeting happened. 

In an extraordinary, albeit somewhat staged discussion, David Cameron demonstrates that he hasn’t forgotten the PR skills that he forged in his early career.  In short, this is a quick chat about crowd sourcing ideas for debt reduction using Facebook.  The British public will be invited to communicate their ideas through a dedicated forum on the number one social network.    This is partly a PR exercise to show just how down with the new channels the new PM is.  He even speaks the lingo “thank you for engaging” he says to Zuckerberg and “it’s all been, up to now, very top down”.

It also shows just how powerful the social networks are becoming.  Not only does Zuckerberg get ‘face time’ with the British Prime Minister for the second time in less than a month he is also given an open invitation to drop by whenever he likes; “next time you are in town come and look us up”.





Vince Cable, PR and the Smokefree Rooms

9 05 2010

I’ve posted before about the #invincecable campaign to highlight the superior qualifications to be Chancellor of the Exchequer held by one Vincent Cable Esquire.  The campaign has had various elements including a crowdflutter that almost halved the odds on Vince being the next Chancellor before William Hill suspended betting altogether.  There has been a twitter brainstorm and today is “Blog Vince Day”. Now that there is hung parliament and in a week when the PR on most people’s lips is Proportional Representation, it is vital to remind people that the current economic conditions require the best man for the job, and not the best man to suit other political ambitions and agreements hatched in Smokefree rooms.

Make your voice heard blog, post comments tweet or email your new MPs to demand that Vince Cable be made chancellor.  It is his birthday after all.





Will the Last Newspaper Proprietor to Back a Party in the General Election Please Turn Out the Lights

23 04 2010

I posted a few months ago saying that The Sun can’t win elections any more or even influence them in the same way they once did.

This election is proving that to be the case.  Yesterday after the press rounded on Nick Clegg after his success in the first TV debate and on the cusp of the second TV hustings, the twittering classes hit back.  The hashtag #nickcleggsfault was essentially a crowd sourced piss-take that said we don’t have to take whatever politically motivated guff you throw at us and the choice is ours not yours.

The Murdoch media are however hanging on to the old ideas of influence and boy have they had a concerted go in the last 24 hours pushing a YouGov poll on Sky News that was out of step with all others and that the pollsters have admitted today that they used a flawed process. The Sun has even been accused of suppressing polls that are out of step with their support for the Tories.

However we are now facing the absolute racing certainty of  hung/balanced parliament, so the only party guaranteed to be part of the next administration is the Liberal Democrat party.  When media owners realise that they can’t be certain of backing the winner they will back off from nailing their colours to the mast.   The backlash begins.





Politics, PR and Social Gambling

28 03 2010

You might have noticed the InVinceCable badge top right.  It’s a campaign to promote Liberal Democrat Treasury spokesman as the best candidate to be the next Chancellor of the Exchequer.

I became involved following an e-mail discussion with Philip Sheldrake, someone who I’ve still never met, but knew of by reputation.  In fact he is mentioned in my book (right) as one of the experts in social web analytics.  Philip along with Mark Pinsent, an ex Edelman Director and communications expert who lives in Bordeaux, was corralling a collection of media, PR and digital people to launch and participate in the campaign.  It launches officially tomorrow although it has been ‘live’ for about three weeks.

It’s one of the most extraordinary things that I have ever been involved in.  Pretty much everything happens on-line even the meeting are held using the Skype conference facility.  Many of the people involved don’t know each other.  We have no funding yet we managed last week to attract the attention of the BBC’s Rory Cellan-Jones.

Then on Friday after an e-mail exchange a bunch of us decided to have a little bet on Vince Cable giving the next budget speech as Chancellor in the new parliament. We decided to give the social gamble a hashtag #crowdflutter and we invited others to join in.    Within a few hours the odds on Vince had fallen from 12-1 down to 8-1.  By early afternoon #invincecable caused William Hill to do the unthinkable they suspended betting. Later in the evening the following appeared on their press room “William Hill have slashed their odds about Vince Cable delivering the next Budget from 12/1 to 7/1 after a stream of internet bets for him to do so.  For reasons not immediately apparent to us we suddenly took a slew of internet bets for Mr Cable to be Chancellor when the next Budget is delivered.”

Next stop tomorrow night’s Ask the Chancellors debate on Channel Four at 8pm.





Social Web Traps Be Careful Out There

22 03 2010

The social web has started to feel like a bloody dangerous place.  In the last few days there have been not one but two major PR disasters befalling household names.  The first was Nestle’s appallingly handled response to the Greenpeace Palm Oil campaign, and today the CashGordon debacle has left both Labour and the Tories with pre-election bruising.

The Nestle debacle was covered in detail by my colleague Jon Clements on PR Media Blog but to summarise; a naive confrontation on the company’s Facebook Fan Page led to a full-scale debate on-line about deforestation in Indonesia and whether the brand’s use of palm oil was endangering the Orang Utan.  It was a text-book case of  ill preparedness and it seemed to outsiders as if the office junior in the marketing department had been entrusted with the global brand image.  Whoever was looking after the Facebook page was unable to deal appropriately with criticism of the company and rather than defuse the situation the flames were fanned.   For many people it was the first time they had linked KitKats with deforestation and it remains to be seen how many people will take a break from Nestle products.

Today’s pratfall was the collapse of the Tory attack site Cash Gordon.  The site allowed web users to post unmoderated tweets with the #cashgordon hashtag.   Having the words “Cameron is a paedophile” on a Conservative web site was just one of the unimagined consequences. Things got worse when a security flaw allowed the site to be hacked redirecting visitors in turn to the Labour website, a rickroll and a variety of shock sites.   Twitter users were circulating the code online required for the hack before Tory HQ regained control and directed users back to the main party site.

Solutions are to be found in a mixture of digital know how good old-fashioned PR practise; plan and test assiduously in advance, rehearse Q&As, monitor and respond, escalate responsibility during a crisis and just becasue they are digital natives don’t let inexperienced people manage the fall out.





Harriet Harman Twitter Spam Victim

25 02 2010

The twitter ‘phishing’ scam has claimed the Leader of the House of Commons as one of its latest victims.  Harriet Harman’s twitter account @HarrietHarman has been sending out spam direct messages to her network including Tory grandee and twitter newbie Alan Duncan MP.

Harman and her colleagues deemed the twitter scam scandal of sufficient importance to be raised in parliament.  On discovering that her account had been hacked Harman tweeted at lunchtime today;  “last tweet genuinely from me was about Commons reform. Now changed password. Janet Anderson MP protested twitter misuse in Commons today”. 

Alan Duncan who has only been using twitter for a couple of days on receiving the scam DM sent a text message to Ms Harman which alerted her to the hack.  He commented on-line that the Times and the BBC had both contacted him about the story.

Now that twitter is deemed sufficiently important to be discussed in the house will the election campaign begin to move on-line?





Guido Builds Kids Sledge Shock

10 01 2010

I’m often intrigued by the humanizing aspect of twitter.  Guido Fawkes, he of the Order Order blog is often portrayed by as part of some lunatic fringe but today he used twitter to talk about building a sledge for his kids:

Immensely satisfying afternoon, building wooden sledge, painting sledge, pulling kids on sledge. Tip : use carpet rails for runners.

In the past Guido hasn’t used twitter for much other than pointing people in the direction of his blog (much as SocialWebPR does).  However his occasional musing give a better sense of who he is.  It never fail to be amaze me,  just how much of a person’s character can be unmasked in just 140 characters.





The Sun Won’t Win it

30 09 2009

File:It's The Sun Wot Won It.jpgThe Murdoch owned tabloid came out last night in favour of the Cameron led Conservative party.  It did so whilst trumpeting the claim that it always picks the winner in the UK general election.

There was more than a nod to the headline “It’s The Sun Wot Won It” printed after the 1992 vote when they backed John Major. In the confident proclamations of George Pascoe-Watson, the paper’s political editor, do we detect the hint of a suggestion that Britain’s biggest daily dose of dead wood and ink actually decides the outcome of the poll?

There is no question that Gordon Brown’s popularity is at the lowest of ebbs but there is plenty of evidence around the social networks that the Sun’s decision has actually brought people out in support of Gordon.  National papers simply do not carry the same political influence when the ordinary voter can cry ‘foul’ and then publish their own views.  With the opinion polls so solidly predicting a Conservative coup, Murdoch and his red top flagship might even be accused of bandwagon jumping.

We also now live in an era where the people talk back and are far less likely than ever before to be told by the media how to vote.  Labour’s chances don’t look good but The Sun may have given the divided activists something to rally around.  Former prime minister Harold Wilson said “a week is a long time in politics” and there are still quite a few weeks to go.





Upcoming Events

8 09 2009

This blog is a companion to my book ‘Public Relations and the Social Web’ , so if you are reading this you probably have some interest in the subject and might like to know about some events that I will be speaking at in the next few weeks. 

On the 16 September I will be talking about ‘The Cutting Edge of Digital PR’  at the Chartered Institute of Public Relations(CIPR) in London. It is a freshly squeezed breakfast briefing. 

Then on 6 October I will be running a session on Social Media in Leeds for the CIPR Northern Conference.  The one day conference has a great line up Alistair Campbell, former press secretary to Tony Blair, topping the bill.  Also in the line up are Yasmin Diamond, Director of Communication at the Home Office; Heather McGregor, Columnist for the Financial Times. 

There will also be masterclasses from Stuart Bruce, MD of Wolfstar; Sarah Knight, Engagement and PR Director at BJL; the eponymous Andy Green of Green Communications; Paul Willis, Director of the Centre for Public Relations Studies at Leeds Business School (LMU) and Robin Wilson Director of Digital PR and Social Media at McCann Erickson; plus more besides.

Then on the 30 October I will be speaking at the International Public Relations Association (IPRA) Summit at Merchant Taylors Hall, Threadneedle Street, London.





MPs in Commons Tweet Speaker Results

23 06 2009

The results of the House of Commons Speaker elections last night were delivered live via twitter throughout the evening.  At every voting round the results were posted live on Twitter within seconds of being announced to MPs. 

This was made possible because many of the MPs were doing the posting themselves, apparently live from the floor of the House.

Possibly the first to announce the result was Liberal Democrat MP for East Dunbartonshire Jo Swinson, who earlier in the evening revealed who she was voting for in the supposed secret ballot.  Both Tom Watson MP and Jim Knight MP leaked the unofficial result five minutes before it was announced to MPs.  Whilst the voting figures they gave were wide of the mark, they both had the winner right, meaning for the first time ever ordinary voters had the result before many MPs.

The rapidly increasing number of MPs now microblogging (sometimes from inside the chamber) is potentially far more significant for the House than the appointment of John Bercow MP as a radical reforming Speaker.