SlySpace, Fakebook and Twimposters

26 02 2009

The term cybersquatting was coined when websites first became publicy available.  People would buy domain names using company or brand names or the names of celebrities and then try to flog them back at inflated prices.  A similar thing is now happening in social networks but potentially the outcomes are far more damaging.

Individuals are signing up on facebook, twitter and across the web to the identities of celebrities, and sometimes brands too.  It costs them nothing and they are not selling the online persona back to their ‘rightful’ owners they are using them to impersonate.   For many the intentions have been harmless but not for all.  The fake Facebook account for Kate Winslett in which she apparently called her screen rival and fellow Oscar nominee Angelie  Jolie , a “fat-lipped crazy cow” amused Kate apparently but that might not always be the case.  A blog called Valebrity has taken on the task of validating celebrities on line and Jonathan Ross has appointed himself as twitter ‘star’ czar.

The act of impersonating others on twitter is also being used for political ends.  John Ransford the Chief Executive of the Local Government Association has a ‘Twimposter’ who has been actively defaming him for weeks and the leading light of the Labour new media movement Derek Draper has pointed people in the direction of a fake David Cameron.

Companies and brands should be cautious too, with the growth of the social web and the velocity at which content spreads, charlatans of  the social web may be ot there doing real harm to their business.





Barack, Ben and Jerry…’Yes Pecan’!

9 01 2009

Ben and Jerry are no strangers to the world of PR.  They regularly harness the power of word of mouth to promote their products and they actively promote their good works through the media.  The latest Ben & Jerry’s Ice Cream flavour is particulalrly interesting and not just because it piggy backs the news story of the century.

The new ‘Yes Pecan’ flavour is a very obvious nod to the election slogan of the soon to be President Barack Obama.  No one can fail to see the PR power of that idea.  The name of the flavour is interesting because it appears to have come not from the creative hot houses on Madison Avenue or from a laid back group huddle at B&J HQ.  Rather it was the idea of an Obama supporter which might never have come to light had the Senator not embraced the social web as part of his campaign.

According to a posting on MyBarackObama.com the idea appeared on a blog.   “As many of you know, Ben and Jerry have endorsed Barack for President and are urging their fellow Vermonters to vote Barack on March 4th… Upon hearing the news, one of the commenters on our blog suggested an idea for a new Ben and Jerry’s ice cream flavor: “Yes, Pecan!”

Less than a year later Barack’s on his way to the Oval Office and the new ice cream is in the freezer cabinet.





Fear and Loathing

8 12 2008

 

Companies are waking up to what is happening with their brands and there is  concern in the boardroom.  To them the web 2.0 world is the wild west.  There are people staking claims, there are outlaws and there are wild rumours of huge fortunes.  This is a digital frontier where the laws of the old world do not apply and voices are raised against the might of the old corporations.  There are already celebrated examples of major brands and corporations capitulating in the face of on-line challenges like the David and Goliath battle between Jeff Jarvis and the mighty Dell. 

Because of this many businesses are fearful of Web 2.0.  They are starting to realise that the PR profession has a new role to play but they feel very uncomfortable about participating in an environment where the consumer talks back.   Ultimately the choice for organisations is a simple one, they either take part in these conversations or they don’t but the conversations won’t go away.  So ultimately there is no choice.   The consumer will demand that the corporate talks to them.  According to Brian Solis leading PR 2.0 evangelist  ”Social Media is no longer an option or debatable. It is critically important to all businesses, without prejudice. It represents a powerful, and additional, channel to first listen to customers, stakeholders, media, bloggers, peers, and other influencers, and in turn, build two-way paths of conversations to them. ..in the process, you become a resource to the very people looking for leadership, expertise, vision, and also solutions… it’s measurable and absolutely tied to the bottom line.”

That is why companies like Dell,  Starbucks and Chrysler are actively talking and listening to their customers.





Brand on the Run

5 12 2008

 

Coca-Cola bottleThe growth in the power of brands in the 20th Century was partly achieved with the use of iconic visual imagery.  

A sugary brown drink became one of the most powerful brands in the world using visual cues.  There is a simple but distinctive colour palette, an immediately identifiable bottle and a logoscript so individual that you don’t need to read it.  The brand guardians at Coca-Cola ensured that nothing was ever displayed in a way that fell foul of the brand guidelines.   Brand guidelines are part of the culture in large organisations.  Rules on the use of the brand logo,  colour references, and how it should be displayed in monotone are ubiquitous. 

An  interesting ‘craze’ has arisen in recent years.  People looked at how brands in the digital world were copying the brand rules of the past and also how the web was impacting on the newer net-based brand logos.  For example the use of the word ‘Beta’ as a way of demonstrating how new a site was or the use of   unusual names corrupted by say dropping a vowel as in ‘Flickr’. 

People were starting to invent their own spurious logos or were using design programmes to reinterpret the logos iconic brands as if they were new web brands.  Logo 2.0 interpretations take iconic identities and play around with them.  My favourite is the one for ‘Quakr 2.Oats’.

This is harmless fun but what  is interesting is the ease with which anyone can go to the heart of what brands spend fortunes trying to protect and overturn all of the rules.








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